When you use Dryva, you trust us with your personal data. We’re committed to keeping that trust. That starts with helping you understand our privacy practices.

This notice describes the personal data (“data”) we collect, how it’s used and shared, and your choices regarding this data. We recommend that you read this along with our privacy overview, which highlights key points about our privacy practices.

1. Overview
2. Data collections and uses
   
   • Data we collect
   • How we use data
   • Core automated processes
   • Cookies and related technologies
   • Data sharing and disclosure
   • Data retention and deletion
3. Milk
4. Choice and transparency
5. Legal information
   
   • Data controllers and Data Protection Officer
   • Our legal bases for using your data
   • Legal framework for data transfers
   • Updates to this Privacy Notice

This notice applies when you use Dryva’s apps or websites to request or receive products or services, including rides or deliveries.

This notice describes how we collect and use your data if you request or receive products or services through Dryva’s apps or websites.

This notice specifically applies if you:

1. Request or receive mobility services, including rides and package delivery and return services through Dryva Connect, via your Dryva account (a “Rider”).
2. Request or receive food or other products and services for delivery or pickup, including via your Dryva Eats account, or through the guest checkout features that allow you to access delivery or pickup services without creating and/or signing into your account (an “Order Recipient”).
3. Receive services through Dryva’s apps or websites requested by other account owners (a “Guest User”), including if you receive ride or delivery services ordered by Dryva Health, Central, Dryva Direct or Dryva for Business customers (collectively, “Enterprise Customers”); or by friends, family members, or other individual account owners, including via Dryva Connect; or receive a gift card.
4. Rent a vehicle through Dryva Car Rentals (a “Renter”).

This notice does not describe Dryva’s collection and use of your data if you use Dryva to provide (instead of request or receive) services through Dryva’s app or websites, including as a driver or delivery person. Dryva’s notice describing our collection and use of such data is available separately. Those who use Dryva to either request, receive, or provide services are referred to as “users” in this notice.

Our privacy practices are subject to applicable laws in the places in which we operate. The types of data processing that such laws require, allow, or prohibit vary globally. Therefore, if you travel across national, state, or other geographic borders, Dryva's data processing practices described in this notice may differ from those in your home country or territory.